Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in as new condition with tags attached (unless faulty).
To complete your return, we require a receipt or proof of purchase. We recommend sending returns via registered post as we do not accept responsibility for lost items. Gift cards and promo codes cannot be applied to exchanges. Returns must be made within 30 days of the purchase date unless faulty. Size exchange requests are subject to availability of stock. Should your size request be unavailable a refund will be provided.
Any items returned outside of this period (unless faulty) or items returned damaged or soiled (unless faulty) will be the responsibility of the customer to retrieve. Liive Vision will not pay to return these items to you.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com